By Phone Call Anxiety: A Growing Concern
A recent study reveals that 56% of Gen Z have phone call anxiety. This trend, called “phone call anxiety,” is changing how people communicate in the digital age.
Why Does Gen Z Fear Phone Calls?
Gen Z grew up with texting, emails, and instant messaging. For many, phone calls feel intrusive and stressful. There are several reasons behind this fear:
- Lack of Control: Texting allows time to think before responding. Phone calls demand instant replies, causing stress.
- Fear of Awkwardness: Many worry about saying the wrong thing, mishearing someone, or awkward silences.
- Preference for Asynchronous Communication: Gen Z values efficiency. Texting allows them to respond on their own time, unlike phone calls.
- Scam Calls: With more spam and scam calls, Gen Z is wary of answering calls from unknown numbers.
Mental Health and Social Anxiety
Psychologists link phone call anxiety to broader social anxiety. The rise of digital communication has reduced real-time verbal interactions. For some, this makes phone calls overwhelming.
How Businesses Are Adjusting
With Gen Z entering the workforce, companies are changing how they communicate. Many now prefer emails, messaging apps, and video calls over traditional phone calls. Some companies even offer training to help young employees manage phone anxiety.
Can Gen Z Overcome Phone Call Anxiety?
Experts believe gradual exposure can help reduce phone call anxiety. Practicing with friends, using scripts for work calls, and treating phone calls like casual conversations can ease the fear.
The Future of Communication
Technology is always evolving. Will phone calls make a comeback or disappear? Either way, Gen Z is shaping how people communicate in the digital world.https://factualinsider.com/gen-z-phone-call-anxiety-reasons/
